Refund policy
Return & Refund Policy
At Veteran Sports Cards FL, we want every customer to feel confident when purchasing from us. Because trading cards are collectible items with condition-sensitive value, our return policy is designed to protect both collectors and the integrity of our inventory.
Raw Singles (Ungraded Cards)
All raw card sales are
final sale
. We do not accept returns for:
Grading outcomes
Centering or print lines
Surface flaws or factory imperfections
Buyer's remorse
Every card is photographed and described accurately before being listed.
Graded Cards (PSA, BGS, SGC, etc.)
All graded card sales are
final sale
. Grades are assigned by third-party grading companies, and we do not guarantee or alter their assessments.
Sealed Products
Sealed boxes, packs, and products are
only eligible for return if received damaged or incorrect
. Returns are not accepted for opened products, buyer's remorse, or change of mind. All sealed product returns must be initiated within
14 days of delivery
.
Return Shipping:
Customers are responsible for return shipping costs. We do not provide prepaid return labels.
Restocking Fees:
None, provided the item is returned in its original unopened condition.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item:
Contact us within
72 hours of delivery
Email: support@vetcardsfl.com
Include your order number and clear photos of the issue
We will replace the item or issue a refund if a replacement is not available.
Order Cancellations
Orders may be canceled before they are shipped. Once tracking is created, the order cannot be canceled.
Shipping Issues
We are not responsible for:
Packages marked as delivered but not received — contact us within 48 hours and we will work with the carrier to resolve the issue
Delays caused by USPS, UPS, or FedEx
Lost packages without shipping insurance
For added protection, we recommend purchasing shipping insurance at checkout (if available).
Refund Method
Approved refunds are issued to the original payment method within
3–5 business days
.
Contact
For any questions or concerns, email us at: support@vetcardsfl.com