Privacy policy
Privacy Policy
This Privacy Policy describes how Veteran Sports Cards FL (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.
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Information We Collect
We collect the following types of information:
• Personal Information
Name, billing address, shipping address, email address, and payment details.
• Order Information
Products purchased, order totals, and transaction history.
• Device Information
IP address, browser type, cookies, and how you interact with our website.
• Communication Information
Emails or messages sent to support@vetcardsfl.com.
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How We Use Your Information
We use your information to:
• Process and fulfill orders
• Communicate with you about your order
• Detect and prevent fraud
• Improve our website and customer experience
• Comply with legal and tax obligations
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Sharing Your Information
We share your information with trusted third parties only when necessary:
• Shopify (store platform and checkout)
• Payment processors (Stripe, PayPal, Shop Pay, etc.)
• Shipping carriers (USPS, UPS, FedEx)
• Fraud prevention tools used by Shopify
We do not sell or rent your personal information.
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Cookies
We use cookies to:
• Keep your cart active
• Remember your preferences
• Improve site performance
• Analyze website traffic
You may disable cookies in your browser, but some features may not work properly.
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Data Retention
We retain order information for our records unless you request deletion.
We may keep certain information longer if required by law (tax, accounting, fraud prevention).
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Your Rights
Depending on your location, you may have the right to:
• Access the personal information we hold
• Request corrections
• Request deletion
• Opt out of marketing communications
To make a request, contact us at support@vetcardsfl.com.
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Automated Decision-Making
Shopify uses automated tools for:
• Fraud detection
• Payment risk analysis
• Order screening
These systems help protect both you and our business.
We do not use automated systems to make decisions about returns, refunds, or customer service.
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Security
We take reasonable measures to protect your information, including encryption, secure payment processing, and restricted access to customer data.
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Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect immediately upon posting.
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Contact
For questions about this Privacy Policy or your personal information, contact us at:
support@vetcardsfl.com