Privacy policy

Privacy Policy

This Privacy Policy describes how Veteran Sports Cards FL (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

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Information We Collect
We collect the following types of information:

• Personal Information  
  Name, billing address, shipping address, email address, and payment details.

• Order Information  
  Products purchased, order totals, and transaction history.

• Device Information  
  IP address, browser type, cookies, and how you interact with our website.

• Communication Information  
  Emails or messages sent to support@vetcardsfl.com.

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How We Use Your Information
We use your information to:

• Process and fulfill orders  
• Communicate with you about your order  
• Detect and prevent fraud  
• Improve our website and customer experience  
• Comply with legal and tax obligations

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Sharing Your Information
We share your information with trusted third parties only when necessary:

• Shopify (store platform and checkout)  
• Payment processors (Stripe, PayPal, Shop Pay, etc.)  
• Shipping carriers (USPS, UPS, FedEx)  
• Fraud prevention tools used by Shopify

We do not sell or rent your personal information.

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Cookies
We use cookies to:

• Keep your cart active  
• Remember your preferences  
• Improve site performance  
• Analyze website traffic

You may disable cookies in your browser, but some features may not work properly.

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Data Retention
We retain order information for our records unless you request deletion.  
We may keep certain information longer if required by law (tax, accounting, fraud prevention).

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Your Rights
Depending on your location, you may have the right to:

• Access the personal information we hold  
• Request corrections  
• Request deletion  
• Opt out of marketing communications

To make a request, contact us at support@vetcardsfl.com.

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Automated Decision-Making
Shopify uses automated tools for:

• Fraud detection  
• Payment risk analysis  
• Order screening

These systems help protect both you and our business.  
We do not use automated systems to make decisions about returns, refunds, or customer service.

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Security
We take reasonable measures to protect your information, including encryption, secure payment processing, and restricted access to customer data.

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Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect immediately upon posting.

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Contact
For questions about this Privacy Policy or your personal information, contact us at:
support@vetcardsfl.com